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Everything clients ask
before they wire money.
How we run paid social and search, how billing works, and what you own when the engagement ends. If your question is not here, write to us directly.
What exactly do you manage?
Paid acquisition on Facebook, Instagram and Google — campaign structure, audiences, bidding, creative testing, landing-page feedback and reporting. Your team keeps brand, product and site decisions; we own the media plan and the numbers that come out of it.
Is ad spend included in the fee?
No. Media budget is paid directly to Meta and Google from your own ad accounts. Our monthly fee only covers management. You always hold the accounts, the pixel data and the billing relationship.
How do large clients pay?
Large engagements are settled by bank card. After checkout, our team emails a secure payment link and a card authorization form from [email protected] — normally within one business day.
Can smaller clients pay online?
Online self-serve card payment is built and reserved, and is being switched on shortly. Until then, every plan is settled through the same bank-card process with our team.
Who owns the creative and the accounts?
You do — full stop. Ad accounts, pixels, audiences, raw creative files and naming conventions stay in your ownership. If we ever part ways, you keep every asset and every audience we built.
How fast do campaigns go live?
Most accounts are live inside 7 working days of kickoff: access and audit in the first 48 hours, tracking verified next, campaigns and creative launched after your sign-off.
Do you require long contracts?
No. Plans run month to month with a 30-day notice period. After a structured test period, we keep working because the numbers hold up — not because a contract says so.
What reporting will I get?
A live dashboard with spend, CPL, ROAS and creative-level performance, plus a monthly written read on what changed and what happens next. Numbers are never rounded up or hidden in PDFs.
How much budget do I need?
Meaningful signal on Facebook or Google usually starts around $10,000 per month in media spend. Below that we will still take the brief and tell you honestly whether it makes sense.
Can you audit our existing account first?
Yes. Send read-only access with your brief and we will return a short written diagnosis of the account structure, tracking gaps and the fastest route to lower cost per purchase.
Still unsure
Send the campaign, the budget and the deadline. You get a straight read on whether we are the right team for it — ask a direct question →