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Terms of service
The terms that govern engagements and purchases made through rywfree.com. Effective September 2026.
These terms form an agreement between you and RYW TECHNOLOGY INC, 4383 Cambridge Drive, Phoenix, AZ 85034, United States ("RYW", "we"). By opening a client account, submitting a brief or placing an order you accept them.
1. Services
RYW provides paid media management for Facebook, Instagram and Google advertising — media planning, campaign build, audience and bid management, creative direction, testing and reporting. Exact scope for each engagement is the one described on the plan you order or in a written proposal we both accept.
2. Fees and ad spend
The price on each plan is a monthly management fee in US dollars. It does not include media spend, which you pay directly to Meta or Google from your own ad accounts. Platform invoices, taxes and third-party tooling are yours unless we agree otherwise in writing.
3. Payment
Large engagements are settled by bank card: after checkout, our team sends a secure payment link and card authorisation form from [email protected], normally within one business day. Online self-serve card payment for smaller plans is being switched on and is not yet available; until then those plans are settled through the same bank-card process. Invoices are due on receipt unless the order states otherwise, and work may be paused on overdue balances after written notice.
4. Term and cancellation
Plans run monthly with a 30-day notice period. Either side may end the engagement with 30 days written notice; fees for the notice period remain payable. We may suspend or end an engagement immediately if asked to run campaigns that are unlawful, deceptive or aimed at minors, or if payment fails.
5. Your responsibilities
- Provide timely access to ad accounts, analytics, product feeds and creative assets.
- Ensure products, claims and landing pages you ask us to promote are lawful in every market targeted.
- Keep ad account billing valid — a declined card stops delivery, and media results depend on continuous delivery.
- Nominate one decision-maker for approvals so campaigns are not stalled by committee.
6. Reporting and performance
We report spend, cost per result, ROAS and creative performance on the agreed cadence. Platform results depend on factors outside our control — auction competition, seasonality, product-market fit, pricing and site conversion — so we commit to method and transparency, not to a guaranteed outcome.
7. Ownership
You own your ad accounts, pixels, audiences, customer data and all creative produced for your campaigns, including raw files, once fees for the work are paid. We retain ownership of our internal frameworks, dashboards, templates, naming systems and processes, and may reference the engagement in a case study only with your prior written consent.
8. Confidentiality
Both sides keep the other's non-public information confidential, use it only for the engagement, and protect it with reasonable care. This survives the end of the engagement. We will sign your NDA on request.
9. Liability
To the maximum extent permitted by law, our total liability under an engagement is capped at the management fees you paid us in the three months before the claim. Neither side is liable for indirect or consequential loss, including lost profit or lost ad spend. Nothing here limits liability that cannot be limited by law.
10. Governing law
These terms are governed by the laws of the State of Colorado, United States, and the courts of that state have exclusive jurisdiction over any dispute, without affecting any mandatory consumer protections in your own country of residence.
11. Changes and contact
We may update these terms; material changes are announced on this page at least 14 days before they take effect, and continued use of the site after that counts as acceptance. Questions go to [email protected].